Money template

Refund request letter

Ask for a refund with order details, what went wrong, and the outcome you expect.

Template generator

Live draft — no account needed

Free to copy

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Use this when

Use this when an item arrived damaged, a service was not delivered, or a seller has not responded.

What to include

  • Order number or account reference
  • What went wrong
  • Refund amount requested
  • Photos, receipts, or policy references

How EverydayDocs drafts it

  • States the refund request early.
  • Includes enough detail for customer support.
  • Keeps the tone firm enough to escalate later.

Ready to draft this refund request letter?

Informational document help, not legal, financial, medical, or immigration advice.